ADMISSION REMINDERS AND GUIDELINES
At De Los Santos Medical Center, we are committed to providing you with quality care throughout your stay in our hospital. Please observe the following reminders and guidelines during your admission:
1. Cut-off time for additional room charges is at 12:00 NN. An additional half day room charge will take effect if you are discharged between 12:01 PM and 4:59 PM, while an additional whole day room charge will be implemented beginning at 5:00 PM.
2. For PhilHealth members, kindly submit the following documents before discharge:
A. Claim Signature Form (CSF)
This is available at the PhilHealth Section located inside Patient Services at the Upper Ground Floor, Main Hospital Building.
B. PhilHealth Discharge Slip
This is available and processed at the Nurse Station and will be given to you.
2. For PhilHealth members, kindly submit the following documents before discharge:
A. Claim Signature Form (CSF)
This is available at the PhilHealth Section located inside Patient Services at the Upper Ground Floor, Main Hospital Building.
B. PhilHealth Discharge Slip
This is available and processed at the Nurse Station and will be given to you.
3. If you are a Senior Citizen and/or PWD, kindly submit a photocopy of your Senior Citizen/PWD identification card to avail of the corresponding discount.
4. Our Financial Services will ask for a partial settlement of your hospital bill when it reaches Php 30,000 and above.
5. You are entitled to a flat rate of Php 60.00 for each entry per day at the PRO Parking area (Main Hospital Building). Parking stubs are available at the Information Counter or Admitting Office.
6. Your doctor’s Professional Fee should be settled together with your hospital bill.
7. Our main Cashier is located inside the Patient Services office (Upper Ground Floor, Main Hospital Building). Kindly transact only with authorized Cashier staff and ask for an Official Receipt upon payment.
For further concerns, please contact Patient Experience
at 889-DLSMC (35762) ext. 3652, 3654 or 3655
or email customercare@dlsmc.ph